CarsVansandBikes.com COOKIE POLICY
To make full use of the features and services we offer at CarsVansandBikes.com, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain features of this website by using them. By using the CarsVansandBikes.com website you agree to our use of cookies as described in our cookie policy.
What are cookies?
Cookies are small text files which are downloaded to your computer, tablet or mobile phone when you visit a website or application. The website or application may retrieve these cookies from your web browser (eg Internet Explorer, Mozilla Firefox or Google Chrome) each time you visit, so they can recognise you, remember your preferences and provide you with a more secure online experience.
Generally, cookies are very useful and are a common method used by almost every website you visit because they help to make your online experience as smooth as possible. For security reasons, many websites will not function at all without the use of cookies (or other similar technologies, such as "web beacons" or "tags").
Cookies generally do not hold any information to identify an individual person, but are instead used to identify a browser on an individual machine.
Cookies can be referred to as session cookies or persistent cookies, depending on how long they are used:
- Session cookies only last for your online session and disappear from your computer or device when you close your browser.
- Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies may be checked each time you visit the site where the cookie was generated or, in the case of third-party cookies, from another site that also uses the same service.
If you would like to find out more about cookies, you can visit All About Cookies†
Web beacons
Web beacons are a similar technology to cookies; and just like cookies, they can help to deliver an improved online experience. Essentially, they are a clear picture file that is used to keep track of a customer's navigation through a website or series or websites.
They may also be referred to as "tags", and are normally used by websites that use third-party traffic monitoring and tracking services, such as web analytics. Web beacons can be used in combination with cookies to gain an understanding of how a website's users navigate through the site.
If you would like to find out more about web beacons, you can visit you can visit All About Cookies†
Types of cookie
When you use our website, the following four types of cookie may be set on your device:
Necessary cookies
These cookies are essential in helping you to make use of the features and services we offer on the CarsVansandBikes.com website. Without these cookies, the services you want to use (such as getting an insurance quote) cannot be provided. These cookies do not gather information about you that could be used to identify you, and they do not monitor or remember where you have been on the internet.
Functional cookies
These cookies allow us to provide you with a better online experience when you use our website. They do not gather or store any information which would allow us to identify you personally.
Performance cookies
Performance cookies help us to understand how our customers use our site, so we can keep our products and services relevant, easy to use and up to date. For example, we can see which products and services are most popular, identify when and where errors occur, and test different versions of a page in order to provide an improved online experience.
Sometimes, the services we use to collect this information may be operated by other companies on our behalf. They may use similar technologies to cookies, known as "web beacons" or "tags". These are anonymous and, as they are only used for statistical purposes, they do not contain or collect any information that identifies you.
Targeting cookies
We have relationships with carefully selected and monitored suppliers (third parties) who may also set cookies during your visit. The purpose of these cookies is "behavioural advertising" (also known as "behavioural targeting" or "remarketing"), which is a means of showing you relevant products and services based on what you appear to be interested in. Although these cookies can track your visits around the web they don't know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.
The IAB (Internet Advertising Bureau) has put together a great resource for information on behavioural advertising: how it works, further information about cookies, and steps you can take to protect your privacy on the internet. For more information, visit Your Online Choices†
Cookies used on this website
To make full use of the features and services we offer at CarsVansandBikes.com, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain features of this website by using them. These features include the personalisation of the customer journey for returning customers as well as the provision of certain personalised or targeted offers via the website and email. Although we only set a few cookies directly, we also make use of some services which set their own cookies. We believe it is important to be clear about any cookies that are being set, and why, so we have provided the tables below to explain this to you.
You will not necessarily see all of the cookies referenced below stored on your machine after visiting our site. Some will depend on how you got here and the features and products that you looked at during your visit.
Although we audit the types of cookies that are used on our site, it is possible that the services we use may make changes to their cookie names and purposes. Some services, particularly social networks such as Facebook and Twitter, change their cookies regularly. Although we always aim to show you up-to-date information, we may not be able to reflect these changes in our policy straight away.
CarsVansandBikes.com cookies:
These are cookies set by us, and are often referred to as first-party cookies.
Name | Type | Purpose |
|---|---|---|
ASP.NET_SessionId | Necessary | This cookie is essential for our website to function and for your online experience. This cookie is deleted when you close your browser. |
CVBSecure, CarsVansandBikes, CVBSecTime, CVBTele | Necessary | These cookies are vital to site operation and security. These cookies are deleted when you close your browser. |
SupportCookies | Necessary | This lets us know if your browser supports cookies. This cookie is deleted when you close your browser. |
CVBRefer | Functional | This is used to track the last referring website that brought you to our site, so we have visibility on what sites drive traffic to ours. This cookie is deleted when you close your browser. |
_ga, _gauid, waid__ | Performance | Google Analytics is Google's free web analytics tool that helps website owners understand how their visitors engage with their website. Google Analytics collects information anonymously, and reports website trends without identifying individual visitors. Universal Analytics is a set of technological innovations that improve the way data is collected and processed in Google Analytics. Universal Analytics uses cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. Different cookies are used for each website, and visitors are not tracked across multiple sites. |
formisimo | Performance | Formisimo is a web analytics tool that helps website owners understand how their visitors interact with forms. Formisimo collects aggregated anonymous information and it reports website trends without identifying individual visitors. Formisimo uses a single cookie within a session to determine how visitors progress through a form. The cookie will expire when a user closes their browser window. |
Personalisation Cookie (CVB.p) | Functional | The CVB.p cookie is placed on your machine only once you create a CarsVansandBikes.com account (or log in upon your return) and stores such information as is necessary to enable us to personalise your customer journey and receive offers which we believe will be of interest to you. The cookie itself is encrypted so as to protect this information and will be deleted automatically after 365 days (although you can delete it from your machine at any time). |
optimizelyEndUserId | Functional | Contains a unique identifier for the customer. No personal information is used. |
optimizelyBuckets | Functional | Ensures a consistent user experience from the optimisation tool. |
optimizelySegments | Functional | Stores details of user audience. No personal information is used. |
optimizelyRedirect | Functional | This is used to ensure redirects occurs seamlessly. |
optimizelyPendingLogEvents | Functional | Used to reduce the number of tracking calls. |
ASP.NET_SessionID | Necessary | Stores a session ID for the purpose of building an energy quote. |
CaptureKey | Functional | Used to track a user across various products to understand user behaviour. |
CarsVansandBikes.com web beacons:
Web beacons are similar technologies to cookies and are often referred to as “tags”.
Name | Type | Purpose |
|---|---|---|
Signal Tag | Targeting | Using this allows us to host a number of tags within one container tag. We use this to prevent our website loading slowly if any of the third-party tags encounter performance issues. |
Google PPA & Mobile Conversion | Performance | Google uses cookies to help businesses that buy ads from Google determine how many people who click their ads end up purchasing their products. The conversion tracking cookie is set on your browser only when you click an ad delivered by Google where the advertiser has opted in to conversion tracking. These cookies expire within 30 days and do not contain information that can identify you personally. If this cookie has not yet expired when you visit certain pages of the advertiser’s website, Google and the advertiser will be able to tell that you clicked the ad and proceeded to that page. Each advertiser gets a different cookie, so no cookie can be tracked across advertiser websites. |
Third-party cookies:
These are cookies set by other services we use as part of our online experience:
Cookie | Name | Type | Purpose | More information |
|---|---|---|---|---|
GoogleAdServices.com | Conversion | Performance | Google uses cookies to help businesses that buy ads from Google determine how many people who click their ads end up purchasing their products. The conversion tracking cookie is set on your browser only when you click an ad delivered by Google where the advertiser has opted in to conversion tracking. These cookies expire within 30 days and do not contain information that can identify you personally. If this cookie has not yet expired when you visit certain pages of the advertiser's website, Google and the advertiser will be able to tell that you clicked the ad and proceeded to that page. Each advertiser gets a different cookie, so no cookie can be tracked across advertiser websites. | You can learn more, here† |
Crwdcntrl.net | aud, cc, dc, OAID | Targeting | These cookies are from Lotame, a piece of data-capture technology that monitors user behaviour and groups users by demographic, location, etc. | You can learn more, and opt out, here† |
Advertsing.com | ACID, ASCID, FC, C2 | Targeting | These cookies are from AOL Advertising which are used as part of technology that delivers advertisements to websites and monitors progress and performance of ad campaigns. This allows us to display our adverts across the internet on a number of sites, as well as within AOL. | You can learn more, and opt out, here† |
MathTag.com | uuid, ts, mt_mop | Targeting | This is used to allow us to display more tailored adverts to our customers. | You can learn more, and opt out, here† |
DoubleClick.net | test_cookie, _drt_, id | Targeting | This is used to allow us to serve our adverts online. We use it to understand behaviour and how our visitors arrive at our site and interact with us. There is no personal identifiable information sent in the tag. | You can learn more, and opt out, here† |
YieldManager.com | Bh, BX, ih, vuday1, liday1, ioday1, pv1, uid | Targeting | These cookies are from a company called RightMedia which is a Yahoo! company that provides integrated ad serving. Yield Manager is an ad management platform where campaigns bid for ad space based upon website visitors' predicted responses. Yield Manager values each advert impression individually by inviting advertisers, networks and other participants to bid. | You can learn more, and opt out, here† |
OpenX.net | i | Targeting | OpenX is a provider of digital advertising technology, enabling businesses to manage and maximize their ad revenue. | You can learn more, and opt out, here† |
BlueKai (bluekai.com), eXelate (exelator.com), TARGUSinfo (AdAdvisor.com), Crosspixel (crosspixelmedia.com), Weborama (weborama.com), AdBrite (adbrite.com), AdJug (adjug.com), Admeld (tag.admeld.com), AppNexus (adnxs.com), CasaleX (casalemedia.com), Contextweb (contextweb.com, hubspot.com), Doubleclick AdX (doubleclick.net), Improve Digital (ad.360yield.com), OpenX (openx.net), PubMatic (pubmatic.com), RMX (ad.yieldmanager.com, rmxads.com), Rubicon Project (rubiconproject.com), Criteo (criteo.com), LifeStreet (lfstmedia.com), Lijit (lijit.com), DAX (beacon.krxd.net) | Targeting | As part of the MathTag.com cookies, it is also possible to see a number of cookies from these companies. These are used by AMNET as part of a real time bidding system for our paid advertising. | By opting out of the MathTag.com cookies, you will also opt out of these. You can opt out here† | |
eGain Chat 2 Cookies | EG-U-ID | Functional cookies | This provides a unique user ID. | You can learn more, here† |
Adobe SiteCatalyst | S_cc, S_lastvisit, S_sq, S_vi | Functional Cookies | Provides information on how customers interact with the website. | More information here† |
Zendesk | _zlcmid | Functional Cookies | Provides a unique user ID for chat sessions. | More information here† |
sc.UserId | sc.UserId | 1st party permanent cookie | The SessionCam reporting console includes the ability to re-sort recorded sessions by unique user. This aggregates multiple visits from the same, unique user over a selected date/time range. This cookie is used to enable this report. | Set for one year, used to identify an individual unique user |
sc.Status | sc.Status | 1st party session-expiry cookie | This cookie is set on the first load of SessionCam to store whether SessionCam is to record the session or not. | Used to store the recording status through the user's session |
sc.ASP_NET_SESSIONID | sc.ASP_NET_SESSIONID | 1st party session-expiry cookie | A recording showing multiple pages visited during a user’s unique visit to a web site is “stitched” together using details provided by this cookie. | Used to identify the individual user session |
sc.ASP_NET_SESSIONID | sc.ASP_NET_SESSIONID | 3rd party session cookie | This cookie is always set but only used in the specific situation as some of our clients have web sites where the content and functionality is distributed across multiple domain names. This cookie enables the SessionCam reporting console to maintain a view of that user’s session across multiple domain names. | Used when a visitor goes across multiple domain names belonging to the same client within a single visit |
SessionCamTestCookie | SessionCamTestCookie | 1st party SessionCam | This cookie is set when SessionCam initialises and is only ever used to ensure we can read and write cookies. Once this cookie has been set it is deleted immediately and if the cookie fails to set, SessionCam will not attempt to record. | Test cookie deleted after being set. You can opt out here† |
Amazon | ad-id / ad-privacy | Targeting | Amazon remarketing and conversion pixels are used by Amazon and its Affiliates to help advertisers better reach their intended audience and measure the success of their advertising campaigns that are run through Amazon. | You can learn more and opt out here† |
Facebook Pixel | Targeting | This cookie allows us to serve you personalised adverts whilst you're browsing Facebook. | You can control your Facebook advertising preferences here† | |
Facebook Pixel | Analytical | This cookie tracks user behaviour on our website such as what pages were visited and where a user left the website | You can control your Facebook advertising preferences here† | |
Facebook Pixel | Analytical | This cookie allows us to analyse our website visitors and see which demographics our products are most used by | You can control your Facebook advertising preferences here† | |
Advertiser Attribution Cookie | 1st party | These cookies are from Optimise and are read by the Optimise conversion tag to provide a backup means of attributing a sale to us. | The cookies are deleted from systems after 6 months (or 1-2 years if required for validation purposes). | |
QuantumMetric.com | QuantumMetricSessionID | 1st party | This cookie is from Quantum Metric and allows us to understand and improve how you use our site. | This cookie is deleted after 30 minutes of inactivity on the website. You can learn more here† |
QuantumMetric.com | QuantumMetricUserId | 1st party | This cookie is from Quantum Metric and allows us to understand and improve how you use our site. | This cookie is deleted after 1 year. You can learn more here† |
Other third-party cookies specifically used on Covered mag pages:
Cookie | Name | Purpose | Type | More information |
|---|---|---|---|---|
Twitter.com / Twimg.com | k, guest_id, _twitter_sess, pid, original_reference | Targeting | These cookies are used by Twitter to provide our micro-blogging feed and referrer. | Information about these cookies can be found here† |
YouTube.com | VISITOR_INFO1_LIVE, use_hitbox, PREF | Targeting | CarsVansandBikes embed videos into the website using YouTube's embeded code. You can find out more about the YouTube cookies on their website. | To find out more about the YouTube use of cookies pleases visit here† You can opt out of certain YouTube cookies. Information can be found on the linked to page. |
Fraud prevention
Our website also uses both first and third party cookies as a security measure to protect against fraud and abuse and to help to identify irregularities in behaviour, these may include cookies written with Flash technology. You can manage Flash cookies on a per-site basis using the Settings Manager for Adobe Flash Player. Although we don't recommend taking such action, this tool enables you to disable the use of Flash cookies or limit activity to specific domains. You can access the tool by right-clicking on any Flash content displayed on your browser and selecting 'Settings' or 'Global Settings' from the drop-down menu.
Managing cookies
Most internet browsers allow you to erase cookies from your computer hard drive, block all cookies (or just third-party cookies) or warn you before a cookie is stored.
Please note, if you choose to block all cookies, our site will not function as intended and you will not be able to use or access many of the services we provide. If you have blocked all cookies and wish to make full use of the features and services we offer, you will need to enable your cookies. You can do this in your browser (see below).
Rather than blocking all cookies, you can choose to only block third-party cookies which will still allow our website to function as intended.
You can find out more about managing cookies by visiting All About Cookies†
Managing cookies in your browser
Behavioural advertising
We have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit. The purpose of these cookies is "behavioural advertising" (also known as "remarketing"), which is a means of showing you relevant products and services based on what you appear to be interested in. If you'd like to opt out of behavioural advertising, please go to the Network Advertising Initiative† website.
Cookie FAQs
What are cookies?
Cookies are small text files which are downloaded to your computer, tablet or mobile phone when you visit a website or application. The website or application may retrieve these cookies from your web browser (eg Internet Explorer, Mozilla Firefox or Google Chrome) each time you visit, so they can recognise you, remember your preferences and provide you with a more secure or improved online experience. Generally, cookies are very useful and are a common method used by almost every website you visit because they help to make your online experience as smooth as possible. For security reasons, many websites will not function at all without the use of cookies (or other similar technologies, such as "web beacons" or "tags").
How long will cookies stay on my device?
Cookies can be referred to as session cookies or persistent cookies, depending on how long they are used:
- Session cookies only last for your online session and disappear from your computer or device when you close your browser.
- Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies may be checked each time you visit the site where the cookie was generated or, in the case of third-party cookies, from another site that also uses the same service.
Do I need to accept cookies?
We have made changes to our website to explain what cookies are and how and why we use them. You are not currently required to do anything, however by using our site you agree to the use of cookies as described in our cookie policy. Therefore we recommend that you read our cookie policy to understand these changes.
Do the cookies set by CarsVansandBikes.com store my personal information?
The cookies used by this website do not contain any sensitive information about you:
- They don't store your name
- They don't store your address
- They don't store any payment details
- You will not receive any calls or mail as a result of a cookie
The information you provide us with is stored securely and is not collected or stored in any cookies. Cookies can't access your computer, or read any personal material you may have stored. Our cookies are not able to install anything harmful on your computer. In fact, the content of most cookies is a random string of numbers and letters that are only used as an identifier.
Do cookies affect my privacy and how you use my data?
We want to ensure that we're clear about your privacy when using our website. We know that you'd expect nothing less from us.
As a CarsVansandBikes.com customer you can rest assured that your data is treated with the utmost care at all times. Our privacy policy details how we use your data.
Can I still use CarsVansandBikes.com if I block all cookies?
If you choose to block all cookies, our site will not function as intended and you will not be able to use or access many of the services we provide. If you have blocked all cookies and wish to make full use of the features and services we offer, you will need to enable your cookies. You can do this in your browser. Our managing cookies section will help you with this.
How can I find out what cookies are set by CarsVansandBikes.com?
We believe it is important to be clear about any cookies that are being set, and why. You can find more details above.
Can I contact you if I have any further questions?
If you have any questions or concerns about our use of cookies or our cookie policy, please email us at dpo@CarsVansandBikes.com and we'll do our very best to help. Our office hours are 09:00 to 17:00 Monday to Friday, excluding Bank Holidays. We aim to reply to your query within two working days.
†Please note, we cannot be held responsible for the content of external websites and by using the link stated to access this separate website you will be subject to the terms of use applying to that site